Agree the job
Choose a move-in clean, end-of-tenancy clean or inventory, plus any clearance, maintenance, preparation or check-in. We agree the layout, condition, checklist, price, exclusions, photos and access in writing.
HOW IT WORKS
A straightforward process.
Agree the job, we turn up on time, we do the work, and you get a photo report when we finish.
Prepare for the visit
For cleans, clear belongings as agreed, empty cupboards and defrost the freezer. For inventories, leave agreed contents in place and share any earlier check-in record. For clearances, mark what stays and agree disposal. Arrange keys, parking, power and safe access.
We do the work
We turn up at the agreed time and follow the checklist. Cleans get arrival and after photos; inventories record contents and condition; clearances and repairs are photographed before and after. Damage and inaccessible areas are noted separately.
You get the report
We send the labelled photo report and checklist to your nominated email, usually the same day. A private link can be agreed instead.
By service
Move-in clean
We record the condition on arrival, then the finished clean, so you have a clear baseline.
End-of-tenancy clean
We follow the agreed cleaning list and photograph the work. The re-clean promise covers only missed agreed cleaning tasks.
Inventory / condition report
Contents and condition, room by room, with timestamped photos. No cleaning unless booked separately.
Supporting services · priced by quote
Check-ins
We meet the incoming tenant, walk through the property and check it against the inventory with photos and notes.
Ready for sale or a new tenancy
We agree the clean, clearance and small maintenance, then send a completion report.
House clearances
We confirm what can be removed and how it will be disposed of, then photograph the space before and after.
Property maintenance
We agree the job, materials and any approvals, then record the work. Specialist tasks need a suitable contractor.
What’s in the report pack
Same-day delivery usually includes labelled timestamped photos, the completed checklist, scope notes and an invoice. File names and times make items easy to find.
See what’s photographed →EXAMPLE ONLY
Your property report.pdf
01 Property and agreed scope
02 Kitchen photos and condition
03 Bathroom photos and condition
04 Living areas and bedrooms
05 Checklist, limitations and invoice
Illustrative outline, not a downloadable customer report.If something is missed
For cleaning issues, send the checklist item, room and any photos within 72 hours. For inventory corrections, flag the room, item and evidence promptly; the re-clean promise does not apply to inventories. For a missed task in the agreed cleaning scope, we will arrange one free re-clean of the affected area. Access is arranged with you; the property must remain empty and unchanged.
For a deposit dispute, keep the original report and share relevant evidence with your landlord or agent yourself. Keep the check-in and checkout inventories too. Photos are only one part of the evidence.
Damage, wear, permanent stains and non-cleaning deductions are not covered. We cannot decide or guarantee your deposit refund. Reports are not legal advice. See the Terms.